item not received

Hi I received a dirty jiffy bag which should have had ink cartrides in. Unfortunately it was empty, Hermes said it has been delivered at 00.20am  last night with a photo of a door number as proof (It was delivered six hours earlier). thank you.

View Entire Topic

Read Ebay's Money Back Guarantee to learn how to open a Not As Described case. The MBG is on every listing, in various other places across the site, and on your order confirmation.

 

You also have the More Actions dropdown beside the transaction on your Purchase History page, the Resolution Centre (link at foot of any page), and the Help pages with their integral search to refer to.

 

@wizardsnowman