buying

what has gone wrong with sellers on ebay have been a customer for years and never had so much agro with sellers talking your money and not sending the items 

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redwick1
Experienced Mentor

It can happen but if it is happening often then perhaps you are buying off the wrong sellers.

You do not seem to have left any feedback for those sellers to warn other buyers.

It is lucky the ebay money back guarantee is there to get your money back

If you have had a few problems then you will know about the money back guarantee but just in case you dont                                            

If you have not recieved your item and it is past the latest estimated day of delivery on the item description

then you can open a  not recieved dispute one day after the latest estimated day of delivery on the listing.

You can do that at the bottom of the page under Resolution Centre

 

Escalate it too ebay after 3 full days

https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-poli...

 

You have 30 days from  the latest estimated day of delivery on the item description to open a dispute

 

You are also covered by the paypal money back gurantee so if you fail for any reason on ebay then open a dispute in papal

You have 180 days to open the dispute on paypal

Open the dispute and escalate it as soon as you can but within 20 days