Surgical fracture boot has fallen apart after 6 months!

[453nick]

I bought a surgical fracture boot in January.  It has fallen apart - the sole came off and the velcro patch that holds a strap in place has also come off.

I've emailed the seller 3 times now with no response, and have followed up my original feedback.

Any suggestions please?

I have serious osteorthritis in both feet/ankles and NEED a boot in order to walk just a few yards without constant agony.

[tsmgmd]

If you visit there eBay shop you will discover a telephone number. 

Try ringing them. 

Otherwise you are past any possible claim dates  with either PayPal or eBay. 

And as you have had 6 months use it would be difficult to take any other form of action as the item did it's job well for 6 months. 

[453nick]

That's what I thought too, although I would have expected AT LEAST 12 months use out of something like that

I can't use the phone as I suffer from sever anxiety and depression too (Yes, I'm knackered!)

[papso22]

There would normally be an email address on a business seller's listing. If it was sold as a fracture boot, would you normally expect to wear it for more than 6 months? You might expect a fracture boot to last as long as a fracture needed it to.

[453nick]

Possibly. The NHS ones last for years. Maybe I just got 15 quid's worth of boot! Fair enough.
Cheers for comments.

[papso22]

Your attitude is very refreshing! People can get quite unpleasant on here.