Seller said they would combine postage for 2 items but hasn’t despite being promising 4 times.

[chrisalbert1]

Hi. 
I ordered two records from a buyer. I asked the seller if they would combine postage if I bought the two. They said they would but could I pay for the two items first with the original postage and they would refund me later. Despite repeated requests they never did refund me any postage. To top it all when the 2 items arrived one of them was not what I ordered. I contacted the seller to tell them that the parcel had arrived containing one item I ordered and one I didn’t ( they were 2 records with similar outer covers). When I emailed the seller again to inform them that not only had they still not refunded me to PayPal for combined postage but that also one of the records they sent me was not what was ordered the seller replied with a vague message stating that ‘they would sort it’ or words to that effect and that as regards the postage issue they would ‘check that’ too. As they didn’t state anything about sending the correct record out or refunding me instead and also once again they hadn’t refunded me (or at least discounted) me for combined postage I decided the next day to send a request through the eBay request system. After receiving the eBay request they have now refunded me to my PayPal  account for the record they didn’t send plus the original postage. However they are asking me to rebuy the original record that they didn’t send and that they will send this with stamps enclosed to send the one they sent by mistake back to them. To be honest I feel that because they seem to have acted in bad faith as regards to the combined postage issue (the two original records arrived in one package and this package would have cost the same to post with either one or two records in it) I now don’t feel that I should reorder the record that they failed to post in the first place. I also don’t see why I have to go to the trouble of posting the record that was sent by mistake back to them even if they supply the stamps. Any advice out there?....I don’t want to get in trouble with eBay.......cheers!

[redwick1]

If you opened a dispute then they should have sent a pre paid label for the return of the items and refunded for all when they received them back

If they have refunded you for one and the postage then tell them to send a pre paid label for the return of the item they refunded you for. It is only fair and honest to return the item provided they send you the postagew label or the money first

As you say you can not rely on them 

If they dont send one then you dont have to return it

I would not buy from them again 

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[chrisalbert1]

Thank you for your answer. I will take your suggestions on board. I don't
have a printer so am not used to the idea of 'labels'. I was thinking to
ask the seller to pay the cost of the postage stamp into my PayPal account
if he wants the record he sent in error returned. It shouldn't be the case
that I have to 'rebuy' the record he refunded me for in order for him to
enclose the stamps (to return the record he sent in error) which the seller
is asking me to do (especially as I feel he acted in bad faith when he
promised to combine postage then didn't). I just don't want to fall foul of
any eBay rules.

Cheers...Chris

[redwick1]

No you definately dont need to buy off them for them to send the postage