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Seller refused to admit sending different item to customer.
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04-06-2020 6:02 PM
What to do when Seller refused to admit sending different item to customer although pictures provided and that EBAY doesn't step in ?
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04-06-2020
6:17 PM
You don't need to send pictures and ebay cannot get involved unless you open a case of Not As Described within the time allowed, then after 8 days you can ask ebay to step in.
Unless you use the correct procedure, it does help if you read the Money Back Guarantee which ebay put on EVERY listing, top right, and give information on dates and what you have done or as I expect what you have not done it is impossible to give advice.
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