Purchased a bra. Disgusting quality.

Bra was fit for the bin. Tried to return the article as the seller agreed to a return., however refused to accept it at the addreess supplied so Iam now out of pocket for extra postage. I dont seem to be able to contact anyone for help. I dont want to give up as this seller should be stopped from conning other ebay members. PLease can someone help. Ebay should have a help desk for problems like this.

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redwick1
Experienced Mentor

Your item was not as described and you should have opened a not as described dispute and the seller send a pre paid label

Did you open a return

You must make sure the tracking or the 16 digit code from the post office receipt is on the dispute

Ebay accept either Delivered or attempted delivery for returned items

Check the dispute and escalate when ebay say you can as the seller has 2 days to refund

If you have a problem then contact ebay and tell them