Paid with debit card, can i still get a refund?

[jimlena]

Hi, recently purcahsed an xbox controller off a seller 2 weeks ago, never recieved it, turns out it was fraudalent, i paid with my debit card, have been in contact with ebay over this, keep telling me to go through paypal to open a case up, i cant as i dont have paypal and when i try going through that it tells me i have no transactions. Its only 18 euro but thats not the point, the seller scammed alot of buyers with this item. Bought through ebay.ie. Recieved a message from ebay saying the item was removed. Any advice?

[jimlena]

This is the problem im having, paid with credit card, given two options to pay with, paypal or credit card, chose credit card. I keep been re directed here from customer service from ebay.ie. No help from them whatsover

[tobiasd4]

As long as you paid via ebay checkout paypal process debit card, so you can open case with paypal,

make sure you escalate case 2 - 20 days after opening.