No Item exhausted ebays automated help .Paid with Card no paypal

[impka1]

Item not recieved ,no tracking number sent.automated help is very contradictory l yes l opened a case. No l didn't. Theres no confirmation that l am being heard at all.sent in circles  being continually asked for your email,password or ph number to get too the next level, quite often your correct password is incorrect. Initiating that you need a text number.My time frame for a refund is nearly done. All phone help gone as a consequence of covid with the phone helpers to work  at home in .This is the excuse for no people contact. Covid has been going on for months, phones should have been organised and happening by now. So what next, this problem is bigger than l have the time type. I just want a refund without the circus.

[impka1]

As l said knight rider have done the automated open case thing, talked to an automated chatline that keeps dropping out, all options have been explored.How you paid is relevant as paypal gives you more time to pursue, however having had paypal previously, getting hacked and had money taken l have shut it done. I want the number that works. I now have no money for xmas or presents.Ebay needs to understand its humans driving the business and inadequate robots dishing out useless help.

[fargvs]

Ask for help/advice from the Australia > https://community.ebay.com.au/ < members.

[impka1]

I was directed here from Ebay.com.au. Do the English see these things differently, l would imagine the non existance of human help happens here also. We are being shafted everytime we turn around. Little fishes.

[fargvs]

Australia based/registered account and the UK site cannot help ... return to your > www.ebay.com.au/ < home site to open a 'Not received' case in the Resolution Centre there.

[*knight-rider*]

Open a not received dispute in Ebays resolution centre, how you paid is irrelevant.

Seller will need to provide tracking details to prove delivery, otherwise, you`l be refunded.

if the refund is`nt forthcoming from the seller, ask ebay to step in once link is available.