06-05-2020 10:42 AM
Hi, does anyone know how I can speak to eBay direct? I ordered an expensive swimming pool on April 30th but the seller won't answer my messages asking when it will be dispatched & as far as I can tell has now removed all his other listings from eBay. The automated eBay service won't help till May 16th but meanwhile we have constructed a concrete base in our garden to take that exact size of pool. there are only a couple of this same pool available anywhere now, from eBay sellers in Italy so I need my money refunded asap to get another the same... or can eBay reassure me that the original seller has actually sent my pool!
You won't be able to open an eBay item not received dispute until the estimated delivery date has passed.
What's the estimated delivery date showing on your order in your Purchase History?