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I have a defective item which I want to return outside the sellers return period. Ebay cannot help
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07-12-2020 8:55 PM
I have a defective item (monobloc tap) which I want to return outside the sellers return period. its advertised as a 180 trial with a life time guarantee, The seller is not contactable and appears to have blocked me. Ebay cannot help so how do I escalate this as its clearly a sellers con. And the ebay site does appear to have anyway of reporting or discussing this issue which is why I am raising this on the forum.
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07-12-2020
10:28 PM
You can only escalate a case to ebay. As you are far too late for opening a case then there is nothing to escalate.
Like ebay, paypal only deals with condition on arrival so you may not be able to open a Case there either. The 180 day period is mainly to cover Not Received Cases.
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