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I have a defective item which I want to return outside the sellers return period. Ebay cannot help
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07-12-2020 8:55 PM
I have a defective item (monobloc tap) which I want to return outside the sellers return period. its advertised as a 180 trial with a life time guarantee, The seller is not contactable and appears to have blocked me. Ebay cannot help so how do I escalate this as its clearly a sellers con. And the ebay site does appear to have anyway of reporting or discussing this issue which is why I am raising this on the forum.
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07-12-2020
9:23 PM
Ebay and Paypal guarantees are specific and do not cover warranty issues.
You did not buy the item from ebay it came from a seller advertising on ebay and it is they who you need to deal with through methods outside of ebay.
You may find help on google to enforce any rights you may have in this matter.
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