18-01-2021 8:51 PM
There is a seller selling fake silver bracelets on ebay. Im aware of the bracelets because i bought one as non silver a few years ago so when i came across the listing i knew straight away what they were.
When i Searched ebay i found one other seller selling them from china listing them as a fashion braclet not a silver one.
When i looked at the uk sellers buy profile it was full of purchases from that seller although the item was hidden. The uk sellers profile contained a couple of people who had left negatives for the bracelet with the buyer responded saying many sold no issue etc.
I have contacted ebay 4 times sending the link to the uk sellers item and the link to the chinese listing which is around £60 cheaper.
The seller buys them for £20 lists them for £85 and has sold many of them to unsuspecting buyers. I have explained in my message that if ebay checks the uk sellers buy history he will clearly see he is buying them as non silver and relisting them as silver.
Ebays answer is to give me a generic we will do something about it that might not be visible which frankly is a lie if the item is fake the item should be removed and that is not happening. Is there a way to actually get this sorted or do i really have to deal with this myself? its pretty disgusting that anyone with half a brain could check his buy history and then remove his listings yet they wont do it
Ebay will not remove items just from another member's say so. Ebay won't know whether the items are fake because they can't see them, and for all they know, you could be a spiteful competitor. (Obviously I'm not suggesting you are).
All buyers are protected by the ebay money back guarantee, all they need to do is open a NAD case and the seller will have to pay to get their item back for full refund, so, after a few of these, they may realise selling fakes is not as lucrative as they first thought.
To add to what has already been said, report the seller to Trading Standards if they're a UK seller, or if they're an international seller with UK warehousing. TS will investigate, and advise Ebay accordingly.