28-06-2020 3:16 PM
HI the item i purchased was 1 oz of fine silver Samuria art bar .it was purchase on the 10th may 2020 and it got as far as london via usps that was 9 days ago.I tried to contact the seller may times over recent days with no reply can some one out there tell what to do next.I opened a case when it was still in the usa and closed it when told via the seller that it was now London on the 24th June
Nine days is nothing at the moment. Customs are swamped, as are all the UK delivery services. Allow at least a couple of weeks for the item to get through Customs and to receive your VAT and import tax bill, if applicable, prior to delivery. You have 180 days from purchase date to open an Item Not Received case in PayPal, so there's no rush.