Hi i purchased an item on the 10th of may from America

[pajkfk]

HI the  item i purchased was 1 oz of fine silver Samuria art bar .it was purchase on the 10th may 2020 and it got as far as london via usps that was 9 days ago.I tried to contact the seller may times over recent days with no reply can some one out there tell what to do next.I opened a  case when it was still in the usa and closed it when told via the seller that it was now London on the 24th June

[roger_roger_over_and_nowt · Accepted solution]

You should never close a case unless you get the item you paid for or a full refund.

You could try opening a claim for non receipt with Paypal but your item may be stuck in the system somewhere,maybe with customs.

If it's being delivered by UPS then you should have a tracking number,have you tried contacting UPS about it's location ?.