16-12-2020 10:47 AM
Hi all. Has anybody else had issues when contacting a seller? I spoke to the help team via telephone and she said that some messages are not getting through and thet eBay knew about the issue and were looking in to it.
I have nessaged a seller 3 time recently, and messaged them by using a different item just to make sure, and no response?
Regards
lite4x4
It would help so much if you had said WHY you wish to contact this seller?
It could be anything from asking a question about an item for sale to a dispute over a faulty item, or one that didn't arrive.
If we knew what it was about we could suggest what to do. Many buyers who think they need to contact their selller, don't. Most of eBay's procedures are automated, all buyers need to do is to follow them.