Hi I've received a pair of trainers stated as new, but they've been worn and there dirty and worn

[omertaisacodeofsilence]

I've received a pair of trainers listed as new in box but they've been worn with dirt on the soles, toe boxes are crumpled and they've left dirty socks inside and are denying they've done it, also stating I've worn the trainers, which I haven't. Why can I only ask them to accept a return and not as described thanks

[john1297576]

You don't have to ask for a return, they don't have any choice you open a Not As Described case. You don't communicate or argue with the seller you just go for a refund.

Every item top right the Money Back Giuarantee that is what it is for to get a refund, and if seller does not co-operate, you escalate (ask ebay to take over) and they will force a refund.

If you can't see to popen the correct case, scroll down or go to the next page, there are plenty of options.

[omertaisacodeofsilence]

I've already opened a return as there was no option for not as described