Have you been black mailed into leaving positive feed back to a seller who won't return your money o

All ebay cares about is making money

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No, of course not. Why would I do that when Ebay has my back...?

 

Buyers have full protection on Ebay. How you managed to miss one of the following, let alone all of them, is a mystery:

 

- The 30-day Money Back Guarantee (on every eligible listing, and in various other places across the site).

 

- The More Actions dropdown beside each transaction on your Purchase History page.

 

- The Resolution Centre (link at foot of any page).

 

- The Help pages with their integral search (links at top and foot of any page).

 

If you didn't miss the above, and did actually open a case, but closed it on a promise instead of following Ebay's instructions, Ebay can no longer help you. For obvious reasons, closed cases can't be reopened, and you can't open another. You will have to open a case in PayPal (you have 180 days from purchase date).

 

@elizabethboyle1961