Have you been black mailed into leaving positive feed back to a seller who won't return your money o

[elizabethboyle1961]

All ebay cares about is making money

[john1297576]

No.How can you be Blackmailed?

Have you never read the Money Back Guarantee it is on every item and if you read it and follow instructions you don't have to have any contact with a seller.

Ebay provides all the necessary tools to deal with problems, and Blackmail is not one of the tools. If you fall for it then it is nothing to do with ebay.

[plpmr]

A seller does not have any such power over a buyer.

[pixiesen2012]

no, why did you allow yourself to be 'blackmailed'?

when you have a problem all you need to do is go to the Resolution Centre and open a case

wait 8 days then ask ebay to step in

you should never change feedback on a promise

[rusticrye]

No, of course not. Why would I do that when Ebay has my back...?

Buyers have full protection on Ebay. How you managed to miss one of the following, let alone all of them, is a mystery:

- The 30-day Money Back Guarantee (on every eligible listing, and in various other places across the site).

- The More Actions dropdown beside each transaction on your Purchase History page.

- The Resolution Centre (link at foot of any page).

- The Help pages with their integral search (links at top and foot of any page).

If you didn't miss the above, and did actually open a case, but closed it on a promise instead of following Ebay's instructions, Ebay can no longer help you. For obvious reasons, closed cases can't be reopened, and you can't open another. You will have to open a case in PayPal (you have 180 days from purchase date).

@elizabethboyle1961 

[m25jet]

If somebody attempted to blackmail me into leaving them positive feedback that would just make me more determined to leave them some negative feedback, making sure that I worded the feedback in such a way that eBay refused to remove it if the seller complained and asked for its removal.  First of all, though, I would try to resolve the matter amicably with the selelr without opening a case in the eBay Resolution Centre, but if all attempts to settle the matter amicably without getting eBay involved failed then I would open the relevant eBay case in order to make it clear to the seller that I was not willing to let the matter drop - ie:  Item Not Received if the item had never turned up, Item Not As Described if the description of the item didn't match that of the item I received, etc...  So long as you can be shown to have done everything possible to sort the matter out amicably prior to having to resort to taking action against the seller via an eBay case as a result of all attempts to sort the matter out amicably having failed then it should strengthen your case and increase the chances of eBay deciding the matter in your favour.  If you were to open the correct case and won the dispute then the seller would not be able to get your feedback removed.  However, if he/she continues to harass you with regards to changing your feedback then report the seller to eBay.  I suspect they would take a very dim view of the seller trying to force you into changing your feedback, in which case the seller may receive either a temporary or permanent selling ban, depending upon how many instances there have been of him/her having done this previously to other unsatisfied buyers.

In the event that you opened an eBay case but the case was decided in the seller's favour then open a PayPal case against the seller, making sure that you open the correct case in relation to the matter.  You have one hundred and eighty days from the date of payment during which to open a PayPal case, so if necessary open a case against the seller that way.  PayPal tend to look at cases far more closely than eBay do, in which case you should still stand a decent chance of being able to get your money refunded.