Has anyone ever experienced an additional charge when buying on e bay.

Hi 

I am looking for some help contacting paypal as i have been trying unsuccesfully for the last month to query a significant overpayment. I bought an item from a buyer in Japan and when i checked the transaction it was 300 pounds more than what i had offered. I was told to phone them but keep on getting disconnected and their e mail customer services are telling me i need to speak to them so can not help.  I have also contacted e bay help and they are unwilling to help until i have spoken to paypal.  I have sent the item back as was so fed up but i was not refunded the full amount.  Any ideas would be very welcome

 

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Was the seller enrolled in the GSP?  Your offer would not include any shipping 

 

neither would it include any import taxes

 

you need to give more details