Free postage

Hi, wondering would anyone know where I stand with this? I purchased an item off a seller which offered free postage with no restrictions. Got a message saying item was being posted yesterday then get a message today saying they are unable to ship that it will cost £83 and if I want it to pay this for postage? Because it was falsely advertised is there anything I can do?

Thanks

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Answers (1)

plpmr
Experienced Mentor

no one can force a seller to send.

 

Get your money back [not received case is needed] and leave feedback to reflect your experience - seller refused to honour transaction.