Ebay dont seem remotely interested in counterfeit/fake listings

[yorkshire61]

I have just received what was advertised as a 'Superdry' jacket....100% feedback...seemed pretty genuine.  Its quite obviously not genuine but its the response from ebay that just amazes me not the fact its a fake.  THEY JUST DO NOT SEEM TO CARELESS.

Ok so im getting a full refund and i dont stand to lose anything but the  "we dont really care" attitude from ebay just astounds me. 

The seller has numerous other listings advertised for   'Genuine Superdry'  which i am not not naive enough to believe only mine was the fake item  but they still remain listed despite ebay being aware they are fake.

Numerous websites will tell you that the biggest source of counterfeit goods is not as you are led to believe  your local car boot sale but ebay.  If anybody cares to read the websites of trading standards it tells you that by far the majority of fake or counterfeit goods they deal with are sold on ebay.

There was a little challenge on one of the google sites....See how long it takes you to spot 10 fakes !!....Not long...it took the wife and i perhaps 5 minutes !!!.     We spotted Ugg bootsand gloves by the boxful...Ralph Lauren sweaters...several perfumes...Oakley sunglasses....adidas trainers...the list goes on. The site is utterly awash with stuff when you actually look ..

I can hear you all laughing....Really !!!....where have you been hiding all these years   .How do ebay not see this or is it a case of  'Lost selling fees'  if they stop it ???  

I would love to know what other members think or indeed know as to why this is allowed to carry on on such a vast scale.

[eagull_wing]

If you go to the security centre there is a thing to click on specifically for reporting counterfeit goods to the authorities. I clicked on it, 5 minutes later it was like Starsky and Hutch, flashing blue lights, full on response from local and pan national law enforcement, SWAT teams with drawn weapons, "where the counterfeiters at?" they said.
Just kidding, I don't know what happens, but what I described is the most likely outcome, apart form Starsky and Hutch, cos they done retired.

[john1297576]

Quite simply ebay and staff do not have the knowledge to tell a genuine article from a fake.

If the brand owner, see VERO at foot of page, complains ebay will remove, BUT they cannot just take your word. For all they know you could just be trying to put a competitor out of business.

Buyers are covered by the MBG, but many are quite happy with cheap fakes, so blame buyers for not complaining. If every fake was refunded due to buyers using the MBG it would cost the sellers a lot of money. 

[yorkshire61]

Many thanks for the unbiased response....I had one reply on here that sounded like it came from eBay's defence lawyer.

In fairness it wasnt cheap...They used generic superdry pics but it wasn't even a good copy at that. Amazingly the sellers response was quite vicious and defensive when it was pointed out to them it was fake. It's amazing they will defend their actions regardless of who they con. They were also very aware i think that there would be no sanction from ebay and found the suggestion of ebay action laughable.

My local trading standards office told me that ebay by a long long margin is the biggest source of fake goods there is. They reckon millions of items which i found quite shocking.

I feel so sorry for those people who part with their money for counterfeit items though.

[eagull_wing]

I am surprised the manufactures don't get their legal divisions to take action.

[bakunin777]

Why don't the authorities get involved? Or the legal departments employed by the manufacturers? There must be armies of lawyers/solicitors lying around, smoking crack cocaine, injecting heroin, praising Satan and waiting to sue someone. Lets all spare a thought for under-employed legal professionals in these tough times.

[jameehussai_6]

I bought some Hugo boss boxers and they turned out to be fake upon arrival told eBay I and returned them for a full refund. Never but fake they don’t last are very cheap quality.

[tsmgmd]

So please tell us just how with millions of items listed can eBay decide to accuse a seller of selling fake items and risk been sued.

You have made a statement that by looking at photos you have discovered numerous fake items, I assume you have physically examined these items and have written confirmation from the relevant manufacturers.

[yorkshire61]

I have written confirmation from a trading standards officer that it is indeed a 100% fake. As i pointed out in my post i do not believe for one minute that mine was the only fake item. After a long meeting with trading standards i was informed that sales on ebay are a major part of their working week and hence the comments in my post.

A simple google search fetches thousands of pages up with regards to ebay ....they cannot all be wrong

In fairness you sound more like part of the problem as opposed to a solution to it. In fact thats just the problem throughout the site....its in denial its happening.

[plpmr]

First thing a person needs to realise when highlighting eBay and fakes compared to elsewhere is that eBay have millions of listings – how many do the 'others' have?

You say that eBay - “THEY JUST DO NOT SEEM TO CARELESS”

So why have you not warned others by leaving feedback?