Can i return an item without a return label

In the age of COVID Lockdowns, businesses that offer printers are shut down, so would i still be able to send an item back to a seller for a refund without including the two labels that ebay wants me to print out.

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arkwebus
Experienced Mentor

If you have opened a case then the seller should send a label through the case.   The difficulty is that even if it is not used the tracking number gets pre-entered into the case.  You "can" simply pay for tracked postage to return but you will probably not get that postage back from the seller. 

 

You cannot override the tracking in the case.  It may be possible to contact eBay Customer Service ["Help and Contact" above] and get them to input the new tracking details but it is far better to use the supplied label

 

@ad3cool