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Ask us to step in doesn't work anymore I lost money, thanks ebay
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07-06-2020 10:37 AM
I opened case agains seller who never sent me goods or issued reufnd. I been waiting over month for option "ask us to step in" which never appeared. My case was closed and when I tried to appeal it says that this option is not available anymore.
Effectively I lost my money with no way to appeal or contact ebay. I will stay away from this broken thieves ridden website.
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07-06-2020
10:39 AM
how long after buying the item did you open the case?
if you open it after 30 days the option to escalate isn't available, as the MBG only covers the first 30 days.
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