eBay

bazingapunks · ‎05-04-2025

Hi,

I'm trying to change my account from personal to business and it's not allowing me to do it.

Managed to change bank account to business one and also managed to add my VAT number, but it's not allowing me to change ebay account to business, when I get to "Update your account details" screen, after entering all the details and clicking "save and continue" button doesn't take me to the next screen, I can click 100 times and it does nothing.

Tried different browsers, clearing cookies, incognito mode and nothing works.

Spoke with CS 3 times over the period of 2 weeks and they haven't got a clue what's wrong, they reported to technical team and apparently they responded that it's all ok and it should work, but it doesn't.

Anybody come run into similar glitch ?

Any info / help will be appreciated - Thank you.

suelel1968 · ‎05-04-2025

Possibly because you have ongoing auctions.

Have you familiarised yourself with the listing fees /shop fees for business sellers? It may be the right thing to do but unless you are going to scale up it may be a bad move financially. A loss making business is not a business for very long. Goodluck.

bazingapunks · ‎05-04-2025

Thank you very much, to be honest I didn't think about that, my auctions are ending in 2 days time, so I will try again then and let you know. I know that changing to ebay business account means much higher selling fees and from HMRC point of view you don't need a ebay business account even if you are a business, but I prefer to have all as it should be, anyway thanks for your advice, all the best.