Urgent advice needed, "Payments on hold untill after delivery" for business seller

[argocityltd09]

I've been selling on eBay for over 20 years, and a couple of days ago all my funds were put on hold "until after delivery", and I could have to wait up to 30 days until I receive funds. My account has no restrictions or warnings, so I'm confused.

Has this happened to any other business seller? Any advice or help would be greatly appreciated.

Regards,

[superchallenge]

Surely with 837,000+ feedback and 2.4m items sold, you have eBay Concierge? I would think it would be best to contact them. Failing that, contact eBay UK via Facebook and see what they say. 

[wyntersemporium]

That would be eBay for business on Facebook. Always helped me from buyers trying to pull a fast one as in I’ve not received 

[wyntersemporium]

You need to go onto eBay for business on Facebook and message them via fb messenger . The uk side id eBay closes 4.30pm otherwise you get the USA version of eBay. Always helped me in the past 

[m.j.rodgers]

Indeed. If @argocityltd09 Doesn't have an Anchor shop they need to get that sorted ASAP. Lots of listing fees to be saved. 

[4_bathrooms]

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@superchallenge wrote:

Surely with 837,000+ feedback and 2.4m items sold, you have eBay Concierge? 

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Maybe not. The OP has 5,545 active listings; an anchor shop only becomes the same cost as a featured shop at 8,700 listings. An anchor shop costs £437.00 + VAT/month; if the OP has a featured shop they will be paying £279.25 + VAT/month with 5,545 listings.

This demonstrates the ridiculous price increase from a featured to an anchor shop subscription.

[4_bathrooms]

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@argocityltd09 wrote:

I've been selling on eBay for over 20 years, and a couple of days ago all my funds were put on hold "until after delivery", and I could have to wait up to 30 days until I receive funds. My account has no restrictions or warnings, so I'm confused.

Has this happened to any other business seller? Any advice or help would be greatly appreciated.

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Unfortunately this is the nature of the beast. I sometimes find my payouts have been put on hold - as they are now - with no reason given at all. I don't receive any notice at all from eBay - I only know if I go to the financial summary page and see a red banner at the top or if our accountant asks why we haven't received any money from eBay for a while.

Sometimes these things go away by themself, sometimes you have to call eBay and hope the CS rep can understand the situation. Other times posting on these boards attracts the attention of an eBay member of staff who can view the affected account and see what the problem is.