(I am posting from my private account here, just for clarity)
I have been using eBay for 20+ years to sell my old tat, and had amassed c.1500 +ves on a private account. I won't lie, I actually thought my days on here were as good as over, what with buyer fees, simple delivery etc... and my business which sells items c. £500 was doing just fine on its own website, always has - though this is due to the nature of the items having very little competition, we don't even need to pay for web promotion.
However, we introduced a new product line which is more like £70 an item, and in higher numbers, so despite the outrageous fees thought we would finally give eBay a go. I took the plunge and converted my old eBay personal account to business, changing the name etc... but we haven't bothered getting a shop.
I quickly learnt what an idiot I'd been leaving all my personal DVDs on there was, when they all renewed at 40p x100 on the same day, give or take 🤕. Also, it didn't look too professional having 'Death Wish 4 - Directors Cut with extra guns and helicopters' next to 'Perfect gift for Mothers Day'.
I had already opened a 2nd private account late Jan for buying, and a couple of weeks ago registered it to sell. I had to manually move the items across, painful. I have sold about £100 worth in 10 days, never had any email from eBay about any business account, then today woke up to all my items unlisted and the old "we recently asked you to upgrade your eBay account to a business account, to comply with consumer protection legislation" guff.
Got absolute nonsense from telephone CS banging on about 'government regulations say you must be a business' and then transferred to a 30 minute wait for a clearly non-existent 'supervisor' before being cut off, I expected as much and was working throughout.
Surely it is perfectly within eBay rules to have a business account for your business, and a personal account for yourself? Any ideas where to go next? Any internal heroes reading these boards care to help out behind the scenes? Am I better off tackling this from whatever CS I get via my business account? Thanks for reading!
