Several customers messaged today saying pricing is in dollars not UK sterling

Several customers messaged today saying pricing is in dollars not UK sterling on the ebay.co.uk website. Went and had a look and all our prices are in dollars on the .co.uk site.

 

Is this a case for tech to investigate as its putting buyers off!!!!

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Re: Several customers messaged today saying pricing is in dollars not UK sterling

Hi @typo_lee ,

 

Thank you for your post.

 

When I perform a search on the uk site they seem to be showing in pounds. Is it still showing for you like this today?

 

Thank you,

Kat

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Re: Several customers messaged today saying pricing is in dollars not UK sterling

Hi Kat no its all sorted now. Had two customers say it was showing in dollars then I checked and it was as well on the ebay.co.uk. Anyway all sorted now so no worries. Thanks Lee

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Re: Several customers messaged today saying pricing is in dollars not UK sterling

jbrusby
Conversationalist

I had a spell yesterday where all my listings were showing with Euros € prices as well as pounds, while still on the .co.uk site. The geo crossover between supposedly independent Ebay sites has always been flimsy - I find now any link I follow from Ebay emails goes to the .com site and asks me to log in - but it seems to be getting worse.

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Re: Several customers messaged today saying pricing is in dollars not UK sterling


@jbrusby wrote:

The geo crossover between supposedly independent Ebay sites has always been flimsy


They are not (technologically) independent - eBay is essentially one website with regional front-end translations. You can go to pretty much any policy or programme page on ebay.co.uk, change the top-level domain to that of another site like .com, .de, .fr, .au etc. and see the regional translation of that page. Therefore if you sign-in to a different regional eBay website everything will be translated to what would be shown in that region (including prices).

Give me ambiguity or give me something else.
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