01-12-2025 7:36 AM - edited 01-12-2025 7:39 AM
I have a Royal Mail business collection Monday to Friday and my packages are collected in sealed sacks and it is very rare to despatch an order late.
For the past few weeks I have been picking up a few late despatch defects for some of my Royal Mail packages and recently this has been getting more frequent and I am now concerned about the risk of loosing my TRS status.
It seems that a lot of my packages are not getting the first scan until the reach the closest hub to the delivery address (often hundreds of miles away from my despatch address) triggering the late despatch defects.
Is this happening to anyone else ?
01-12-2025 9:26 AM
I'm now regularly getting the same thing happening with parcels posted in parcel postboxes.
They used to get scanned at the local depot early or late evening on the same day as posted.
Now they sometimes don't get a first scan until the national hub, often days later.
I've now got defects for 2 x T48 posted on Friday Nov 21st that didn't appear in tracking till Thursday 27th at a national hub, delivered Fri & Sat.
A 2nd LL posted on same day also didn't get delivered till Sat. so presumably took the same route.
One of the T48 was sent from Aberdeen to Inverness, and went via Atherstone.
The 2nd class stuff defects get automatically removed but the T48 don't, I have to phone and ask for removal. Annoying, as I'd upgraded to T48 from 2nd thinking it was a better option.
01-12-2025 1:12 PM
I post everything at a post office, well before the last collection time.
A few months ago, nearly everything got scanned at my local sorting office, overnight, with an occasional sackful being scanned a day late.
Over the past few weeks, that occasional sack has become virtually ALL the post, except for tracked 24 or special delivery, which are pulled out, scanned, and delivered on time or one day late.
Tracked 48, doesn't even get its first scan until a day or two after it's been posted. I've given up on 1st and 2nd class.
Medium parcels seem particularly prone to being left in a corner at the sorting office - I posted one Tracked 48 medium parcel last Wednesday. It took the sorting office till Friday to scan it as received, and it hasn't even had its first delivery attempt yet.
Fortunately, it isn't an eBay parcel, so I won't have to let the buyer keep it for free on the outrageous grounds that "the seller failed to dispatch on time".
01-12-2025 5:51 PM
Royal Mail is falling to bits. I'm guessing that's part of the plan.