Parcel shop drop off sizes for Yodel issue

[ducatimondo]

I've just dropped off some parcels at my Morrisons local and they have been told by their Yodel collection driver that they can't accept large parcels any more
I asked her to explain how big a larger parcel was and she said that one that was like a large shoe box was about as big as they could take.

I asked her to find out the dimensions of the largest they could accept and where it come from.

Apparently it is the manager at the Yodel depot that has fed it downstream through the collection driver, as they are complaining they can't make any money out of it (welcome to the club)
She said that we should be told that we could still use Yodel, but we have to sort a collection instead and shouldn't be more than about a fiver a time to have them collected.

Had an issue last week where they were told me no more than 2 large parcels a day, but they didn't know if that was 2 total for the shop or 2 per customer. They are now saying no large parcels at all??

This is when we are buying labels through Packlink integrated into eBay.

Anyone else has this issue yet?

anita@ebay 
marco@ebay 
katie@ebay 
dave@ebay 

[fair-fast]

I’ve had the same issue more than once basically having to argue with the shopkeeper / yodel drop off point to take the parcel.

This is a very simple uncomplicated issue of YODEL blatantly not fulfilling a legal contract it signed with PACKLINK to take larger parcels (upto 10kg 120x 50 x 50cm)! We are encouraged and able to buy these labels directly through eBay only to be refused at drop off points. Someone really needs to get a grip on this and YODEL and/or PACKLINK should be reported for fraud!