No Organic Views

[carinya.designs]

Anyone elses views reporting no organic today as ours is?

This has never been this way for the last 5 years...

[the_book_seekers]

No organic views so far today. Experienced a problem quite recently where views were at zero and then appeared much later or during the following day. 

[simplyessential_uk]

Mine are fine - I removed all promos from my listings months ago so I only rely on Organic - todays organic 2194 (yesterdays 5263, Saturday 5495) I went through a lull when I removed promos but they picked back up weeks later - I often think Ebays algorithms do this so you will start to worry and plough money into ads - Once I switched off Promos and let things settle I get more views organically than I did before 

Ive only had 1 sale but have 25 in "listings eligible to send offers" so clearly ppl are looking but purse strings are tight in January 

[the-bee-keeper]

Ebay has the problem as listing daily makes no difference!

With affiliate marketing and limited offers and activity it appears very suspicious!

Not very reliable regarding the stats and IF you see X amount of views it appears fabricated to me!

Others are seeing the decline, perhaps ebay need to invest in better software/tech!

Or trading standards should be approached for ebay to be investigated regarding actions on site!

Mr Robot anyone?...

[auctiongabble]

Agree 100% so many other sellers have noticed same issues on ebay regarding accuracy of stats etc.

Its very questionable now what exactly is the commission that ebay charge actually for?

Sellers have to promote their own items whether its by social linking or by promoted listings which i have tried for 3 months and it made no difference to stats or sales.  I believe some of it are just bots adding view counts etc, had many items flagged as in baskets when promoting yet no sales developed substantially to justify the costs for promoting.

7 day listing views = 1,327

Today listing views = 2!

Listing new items every day i also found makes no difference

So many issues lately / bugs in the site....

So many issues mentioned in weekly chat, ebay have been given so much feedback yet clearly they are doing nothing about it!

[lootpop]

Same issue here! I made a reddit post about it earlier and lots of people there are having the same problem. Noticed it started yesterday evening for me. 

[thenerdexchange]

The exact same for me - I had 7K impressions and 53 views at about 6PM last night. Finished the day on 11K impressions and 53 views and so far today have apparently had 0 views in 4K impressions. 

I've viewed a couple of my listings this morning on my work macbook which has never signed into eBay, and is on a VPN - views are not showing in my seller performance at all.

[therenewalworkshopltd]

I don't get this.  There have been quite a few reports of impressions etc not being reported properly on the same day.  Just wait till tomorrow and then see if it is indeed the case.

I however am seeing organic views as I do not promote at all any longer.

(Bar one item).

[shopping-ferret]

Must just be a lull in the world of Ebay shopping.  So far and most unusually, I have sold just ONE item today.  Even on Christmas day I sold more!  It should pick up soon as many people get paid mid month.  

Not checked how many views today.

[vinylscot]

Must just be a glitch in their counting.

I listed 72 new auctions last night. By lunchtime today, they had apparently had a sum total of ZERO views, although I had seven watchers and two bids!

[simplyessential_uk]

I noticed when i removed Promos months ago, i was hit hard for about 3wks but now my organic impressions have "replaced" whaf i was paying for in promos.  I certainly feel Ebay strangle organic views if a seller has opted into promos.  

[therenewalworkshopltd]

I'm not so sure that they strangle them, as the views I get now, are pretty much the same as they were when I was promoting.  

I think it's got to the stage where virtually everyone seems to think that they have to promote and of course some will pay silly prices to do so.  Which in turn means that all you get a top of search is promoted ads, which I think most people tend to ignore.

[the_book_seekers]

My views started to appear this evening and have roughly ended up around normal. 

[simplyessential_uk]

Thats what i mean, my total organic now (without promos) match what i got when i paid with promos which implies theyre holding back organic views otherwise logic says once promos are removed i should see a decline, otherwise what am i paying for? I saw a decline straight afterwards but then ut gradually went back up.

I agree everyone is paying promos as standards so there is little difference on page1 but i certainly find it unexplainable how those paying promosvare getting 0 organic, if ebay werent manipulating the systems then I shpuld be getting 0 too

[therenewalworkshopltd]

No, when I said I don't see any difference, I was talking about Organic specifically.

If they are the same or close to, then Ebay is not doing anything.

If the total views and the total organic view decrease, that doesn't necessarily mean they are either.

It just means that with less traffic, there is less views, regardless of source.

Those who are promoting, get their adverts to the top (ish) of the search page.

But the actual item, which would get organic view is relegated further down search.

This in turn means that the advert gets the clicks and not the standard view.

Hence lower organic clicks.

[kat@ebay]

Hi All,

This issue with the organic views was reported to tech yesterday afternoon to be investigated .Some users have reported the views as back to normal however the ticket is still open with tech. Once I have a further update from them I will let you know.

Thank you,

Kat

[kat@ebay]

Hi All,

As this ticket was still open with tech they have now confirmed it as resolved.

Thank you,

Kat

[shopping-ferret]

Be interesting to hear from those reporting having this problem and confirming what tech say.

Do people @ebay read the posts here and report problems and complaints to Ebay with a view to solving?

[auctiongabble]

kat@ebay 

Surely 'Tech' should be closing tickets down when fixed?

I think users have the right to know what the problem was, seen as it was our accounts affected.

I've attached a screenshot of my views on 30day period, the spikes are from refreshing listings, i guess its normal, back to hardly any views....

I tried promoting my shop yesterday, what a waste of money that was, £10 gone in 2 minutes and nothing to show for it!

Kat, with all the problems raised on the weekly chats, the clear dissatisfaction with ebay from its users, all the feedback you and the others report back, where are any updates? responses, explanations for the decline in the platform performance?

[kat@ebay]

Hi @auctiongabble ,

The ticket for this thread was for an issue with no organic views showing. It resolved within a day. It was a backend issue that was fixed.  Tech can keep tickets open for longer to ensure fixes go through.

Thank you,

Kat