eBay

nutrafituk · ‎24-06-2025

After being dragged through false dispatch defect, extended delivery estimates, same day delivery somehow or even posting on Saturday despite Mon-Fri only policy, now this...

Having looking into our recent LDD evaluation, we noticed that apparently we provide tracking numbers before we even process or dispatch our orders. Interestingly that happens when no-one is here!

Example:

On its way to the buyer.

Posted to buyer

Tue 24 Jun

Out for delivery

Delivery

Delivery history

Royal Mail: VF**********GB
Tue 24 Jun
10:45am
Item Received
Tue 24 Jun
7:16am
Item Received
Mon 23 Jun
3:07pm
Sender despatching item
Mon 23 Jun
7:24am
Tracking number provided

As we only worked from 9am yesterday, started processing our orders at arund 10am, how could we provide the tracking nu,ber at 7.24am? It only happened at around 3pm actually.

Obviously, it may seem not a big deal. It is just to show that 'everything works as designed' as always claimed by CS.

Useless as usual, thanks eBay!

jlovie · ‎24-06-2025

I've noticed similar on mine, I wondered if it was something to do with US time being used.

bojangled · ‎24-06-2025

@nutrafituk I questioned this about a year ago, as to why my labels had this time difference, I assumed it was to do with the US time difference, if that is the case then do my cut off times have the US time difference too, which would affect my EDD. (Obviously didn’t get a response.)

There is an old thread about it somewhere.

Jo

nutrafituk · ‎24-06-2025

Thanks for your reply. You might be right... a year to sort it out not long enough then, huh? Shame they do not apply the same rule to other updates so it makes sense. Just the usual mess!