Excessive Sign-in Problems

[santlache_sales]

Five times I have been asked to sign-in and varify via text etc in the last 15 minutes, anyone else have this excessive sign-in and verify problems ?

[santlache_sales]

Verify even.

Wouldn't let me edit

[bzmotman]

Exactly the same on both Business & Private accounts. I can do 1 action then sign-in again. One sort of solution I found was once you sign in open a string of ebay pages that you want to use. In my case Orders awaiting payment - you can send one invoice or other action on each page.

No doubt marco@ebay or similar will tell us its working as designed or something similar. How are we expected to run a business with such a pathetic system.

[tribalgiftsuk]

Yes me too same problem, im trying to do my accounts and clicking on each transaction detail im being asked to sign in again and again. So im giving up for now.

[auctiongabble]

Seems there are many issues with platform today, sign in, view stats, sellers other items totalnumber incorrect...the list goes on and not 1 ebay representative is supporting its users on this forum 

marco@ebay kat@ebay dave@ebay 

[bzmotman]

Not just Ebay UK. Just had a regular Aussie buyer report the same thing & tell me he couldn't bid on some of my auctions ending tonight because of it.

Thank you Ebay for your "Below Standard" performance.

Perhaps marco@ebay dave@ebay kat@ebay would be kind enough to give an explanation as to what is happening & tell us what reduction in fees we can expect to get. I suggest 3% for every day this happens.

[auctiongabble]

3% doesn't even come close to compensate for business sellers 

[kat@ebay]

Hi All,

Tech have confirmed there was an issue with users being asking to sign in multiple times yesterday morning. This was worked on and has since been resolved.  We apologise for any inconvenience it may have caused.

I completely understand your frustration about what happened, however eBay's policy is that we don't offer compensation when our services are interrupted.
 

eBay do no offer a reduction in fees in these instances. While we do everything possible to ensure our service to members is uninterrupted, unforeseen issues can arise from time to time. We work hard to fix these as quickly as possible but, should our service be interrupted, our User Agreement states that eBay is not liable for any loss arising from use of our site.
 

Thank you,

Kat

[therenewalworkshopltd]

The annoying thing is, it's not just yesterday.

Every time I try to look at my payments etc, then drill down into something else, I have to sign in again.

Sometimes it won't even go to the next page, no matter how many times you sign in!

This has been going on for MONTHS, not just yesterday.

Whilst I understand the need for security, having to sign in again and again just to progress to the next page is absolutely ridiculous.  and it's not just this account!