EBAY SENDING OFFERS AUTOMATICALLY - AND DECIDING THE OFFER PRICE!

[magpiecorner1]

I presume this is the latest bright idea from the your boys and girls at Ebay HQ, but I happened to find a wee addition to the drop down box on the active listing page, the one that starts with 'all statuses', and came across what to me is a new addition (though please let me know if I'm just dense and have missed it for months or years), but I discovered I had 'with offers sending automatically (37)'.

This fresh hell means that ebay are sending offers automatically to my prospective buyers - and to boot 389 listings are affected on one account.  My first thought was that they must be picking up offers I have sent and are just repeating them - and they do seem to be doing this in some cases.  But others are all over the shop, 5% to over 20%!   I've never sent a 5% offer and I don't send 20% offers.   And removing the 'send offers' removes the offers option from the listing, but the 'offers sending automatically' is still ticked and showing the discounted prices.  So no way out - and the help pages send you to a page where they have forgotten to include this 'help'.

The ONE good idea I think eBay has done is the last 10 years and yet they need to ruin it!!  And I've worked out its going to take half a day to remove them all.

Just lately, the idea of listing my vintage stuff elsewhere is becoming more and more tempting, because its yet another eBay banana slide, already my 'send offers' page includes items that don't have the 'send offer' option, next step is just for ebay to auto send offers on everything - and they decide the discount - and what can we do to stop them?

[theplaceforlace]

On Overview go to 'shortcuts'. click on 'Block Bidders'.  Choose which type of buyers you want to block, e.g. I have chosen to block buyers who have bought over 100 items in the last 10 days and have a feedback score of less than 5; then 'Buyer Rules' I have chosen 'Don't allow blocked buyers to contact me'; then you have the Buyer Blocked List - click on 'manage list' and you can add the monikers of the specific buyers you want to block, separate the monikers with a comma , for it to add them.

Sellers and buyers all have a moniker so it is the moniker that gets added to the list, whether they buy and sell, only buy or only sell, so it's not a way of blocking other sellers from viewing your listings.

I don't think there is a way of blocking sellers from viewing your listings and feedback etc., I have tried it and can't find a way of doing it.  I'll have another look and see if there is a way to stop them 'following' you but if there is it still doesn't stop them clicking on your listings and viewing them.

[a45heaven]

thank you 🙂

[louise_1008]

I just found this out too. Recently I have not been able to send offers by myself on my cheapest items like I would normally do. To top it off I have also recently wondered why I cannot edit my listings because they are locked. I have seen an offer was sent for an item cheaper than I would have wanted to send, and also that I did not make. Thinking perhaps I did it when I was half asleep and not thinking, I have now realised offers on my other items have automatically been sent. I cNt even add additional postage options as we move closer to Christmas to give people a chance to get Xmas related items quicker because the auto offers have been sent. Ebay please stop messing about with everything and let us sell out items as we see fit.

[bojangled]

Try this to switch off:

To turn off automatic seller initiated offers

1. Go to Seller Hub.
2. In the Search section, select the All statuses dropdown and filter for "With offers sending automatically".
3. Select Search.
4. Select View offer settings.
5. Select the > symbol next to Automatically send offers.
6. Set the blue switch next to Automatically send offers to Off.
7. Select Done.
8. Select Update offer settings.

Jo

[kilda11]

Hello there... Iv tried this but they automatically come back on...over a matter of weeks... It needs to stop

[bojangled]

@kilda11 Yes, I have to check this every day.
Filter by eligibility to send offers and select sell it faster and send offers.

In the pop up box the automatically send offer slider is sometimes on. I really don’t have much success sending offers anyway so it’s of no use to me. 
Jo

[frees239]

I am only a buyer who from time to time receives offers for items that I have placed on my watch list. I didn't know that the sellers were unaware of these offers being made for their items, which now makes sense to me why they sometimes say that it appears to be missing from their stock. I feel I can no longer, in all good conscience, take advantage of these offers.

[jokers_toybox]

I've just discovered this too and had to remove it from over 20% of my listings, now it's switched off and seemed to be a thing in 2024, is this still going on? Do I need to worry about them switching back on again, and after I've opted out, what happens if it does and I sell something at a loss and want to cancel? Why does eBay get to decide how much I want for an item?

I wondered why some stuff was selling for random prices thinking I'd accidentally added it to offers and now I know!! 

[frees239]

Yes, I think it should be something you can opt in to if you want, not something you need to opt out from if you don't wish to participate. Out of respect to the sellers I would like to opt out of this but I don't know how to .

[jokers_toybox]

the only problem I can see with that is when sellers send out genuine offers, I usually do it weekly on older things to turn stock around 

[shop4allparts]

What we need is a way to turn these off in bulk! I have over 4000 listings where offers are being sent automatically, and I really don't want to have to do this for every single one!

[frees239]

It shouldn't be happening in the first place. A seller should have the choice to sell at the price they wish to, just as it is the buyers choice to purchase at the sellers price or not!

[prestigecarpartsuk]

Is there any thoughts of reporting this to someone, like a financial ombudsman. I have over 9,000 vehicle parts totalling millions of £'s. I recently discovered a price discrepancy on a sale over Christmas then looked at it and saw something was up. Speaking with EBAY on chat they went through the process described above and had a message appear 

Listings not eligible for offers
You can’t send offers to interested buyers for the listings you selected. Try selecting different listings.

As i have 390 showing in the Automatically send offers  and didnt want to do it individually. I have also selected one listing and followed the same process, Actions menu, Send offers, turn off the Send Automatically.  And the same message appears.  It has happened again today, a £395 item reduced to £355.50. Effectively (with the 10% ebay fee)  a loss off £35 for one item, but a sale for ebay thanks to the automatic offer.

I smell a rat to be honest. Convenient that you are unable to update this setting and have to check it every day according to this feed. I dont have time to be checking stuff that ebay has added to on my listings without my consent.  Maybe its time to get rough with someone, spend some time looking at what has actually sold in the last 12 months comparing it to the actual price listed. Then claim that back from ebay via an ombudsman complaint. As they are offering a finacial service for buying and selling, they should have to abide by the correct rules and regulations. PPI springs to mind 

[kilda11]

Hello there.. I have a lot of items that are being sold to clear space in my home… rather than for profit… if the random offer price drops below the postage .. I’m making a loss
But I’m setting up my own online shop, not for that reason… it’s the new get paid when it’s delivered idea that was the last straw….
For 20 years Iv held onto auction item untill my buyers have a box full… this can take weeks.. and they’re happy to pay me to wait for a big postage refund… but this new thing just dosent work for me..
I’d love to see them in court for their greed.. but I’m choosing to walk away

Good luck
Sent from my iPhone

[trash-mania]

My ebay items listed as auction keep relisting at reduced buy-it-now prices, have to check each item endlessly and it doesn't matter how often I change settings - just assumed its another dirty trick from these rotten ebay scammers!   

[a45heaven]

Why do you relist auction items ? If  ebay cant sell it first time around, why put blind faith in they being to sell it later?

Other platforms are available , and usually at lower fees.

ebay like the 're-runs' so it looks like they have a lot of items running, maybe thats part of their brief?

Selling despite ebay.

[olive.vert]

Has been resolved last year. Offer system for me is quite good and user friendly. Private seller.

[olive.vert]

It's resolved for me. Nrw system is much better.

[jokers_toybox]

I relist auctions occasionally because I get a set amount free, and sometimes all it needs is a fresh set of eyes on it that week for it to go