Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
EBAY SENDING OFFERS AUTOMATICALLY - AND DECIDING THE OFFER PRICE!
I presume this is the latest bright idea from the your boys and girls at Ebay HQ, but I happened to find a wee addition to the drop down box on the active listing page, the one that starts with 'all statuses', and came across what to me is a new addi...
Need some help with a return
My other half rarely ever buys anything as I usually buy it for him.He purchases some ear buds which are not working properly. He opens a case, gets a label. Goes to PO and sends it back.He has not asked for a replacement. Just wanted his money back....
Business account
Hi, I have just registered my business account, but my listings are still showing the ebay buyer protection fee which is knocking the price up, is there something im doing wrong here. Some other similar sellers who are registered as a business dont h...
Postage Policy options not working tonight
While listing items tonight I noticed that the drop down menu to choose which postage option you want is not working, I am unable to change it from the option already selected. I use Firefox but have tried on Chrome too and it's not working either. A...
The Price I Set Does Not Match What Is Shown On The Items Page
Afternoon All.I switched my account over to a business account from a private account a few hours ago and I have noticed most of my items still don't match the price I have set for them as if they still have the new private seller fees addon on. For ...
Realistic suggestions that would / could improve Ebay UK
I will get the ball rolling: Change the default search to UK only, if people want to search worldwide they can select that as an option, I don't think it should be the default. As an example I just searched impressionist painting The search gave me o...
High trying to track my item but having no luck
EBAY....please please stop informing buyers that the number added for standard 1st,2nd class, large letter purchased on the site is TRACKED....YOU KNOW IT IS NOT! BUT ONLY SCANNED UPON DELIVERY IF ROYAL MAIL CAN BE BOTHERED TO SCAN..{so unprofessiona...
GSP UK to US Costs very expensive
We've been selling for many years and have used the Global Shipping Programme since it started for International Sales. Whilst the shipping costs are sometimes higher the protection we receive as a seller is worth it for us and we still make plenty o...
Inventory management software
Hi allDoes anyone have any recommendations for a basic inventory management software, that can automatically sync stock levels between ebay, Amazon and onbuy. Don't need anything fancy, just basic stock management. Most of the ones I've come across a...
Newbie - Looking for advice and some pointers
Hi Folks Probably picking a bizarre time with lots of changes happening, but I have decided to delve into the life of selling on ebay as a sole trader. Done a little bit of testing the water prior to setting up a business account. Im just reaching ou...
Several customers messaged today saying pricing is in dollars not UK sterling
Several customers messaged today saying pricing is in dollars not UK sterling on the ebay.co.uk website. Went and had a look and all our prices are in dollars on the .co.uk site. Is this a case for tech to investigate as its putting buyers off!!!!
Do my items auto re-list and I get charged if my subscription runs out?
Hi there, I am a business seller with a shop subscription - if my subscription ends at the end of this month and my listings are set as 'good till cancelled' do they auto re-list and I am charged or do they all go offline with the subscription ending...
Anyone else's payouts delayed by 24 hours?
My payouts are not including the previous calendar days sales, I sold an item yesterday at midday but that hasn't been included in this mornings payout. So only the sales from Sunday were included, and likewise only Saturdays sales were included in y...
Strange delivery price in search. Anyone else noticed this or am I late to the party?
Anyone else noticed this, is it a recent change? or have I missed the announcement? Looking at a glance, this makes my item look like its £2.90 with £7.00 postage as the free deliver can easily be missed while scrolling. In this items case it is the ...
ebay changing definitions for used clothes
Hi, Anyone else not happy about another Ebay change - changing used clothes - to excellent / good/ fair - just like Vinted for a start and why do they want to be like that company! Virtually all of my used clothes are in excellent / perfect condition...
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