eBay

moonspender · ‎27-01-2025

Had a few offers over the weekend but the offer is not showing in the messages where i'd normally pick it up and respond to it ... still getting an email though but would normally pick this up via messages so have reported it ... might be worth checking just in the event youve missed some

kat@ebay · ‎27-01-2025

Hi @moonspender ,

Thank you for your post.

I can see a ticket has been opened with tech for this issue with no notifications of offers in messages.

They are currently looking into it and once there is an update of a resolution I will update the thread.

Thank you,

Kat

dawns196 · ‎27-01-2025

Same happening to me.

No message from buyer or my reply in the sent box.

reynardnoirrailwayana2015 · ‎30-01-2025

Had the same issue with offers not showing in messages or on notification bell - so missed a couple of decent sales as a result, and had one buyer essentially politely complain about being ignored.

Now some offers are showing up in messages but when you click - respond to offer it takes you to the ebay.com login screen, rather than to the respond to offer page on .co.uk. If you click on the listing and then respond to offers you can respond that way but its clearly still a bit broken. So kat@ebay could you point this out to the tech wiz team please?

kat@ebay · ‎30-01-2025

Hi @reynardnoirrailwayana2015 ,

Thank you for your reply and advising of this. Can you share a screen shot of your view of when you respond to the offer and its taking you to .com login so I can share this with our tech team?

Thank you,

Kat