Conversion rate & New Search Layout

[threeeight-3d]

Starting Friday(Possibly late Thursday), we noticed our conversion rate dropped off by a little over half, We generally have quite constant sales and a very constant conversion rate. its worth noting we did not see a similar change in our clicks, impressions or CTR

I'm wondering if any other businesses have noticed the same trend, and if buyers have been put off by the new search layout.

I suspect it's got something to do with the layout first because of the date/time our sales dropped off, and second they seem to be starting to recover slightly, my guess is customers are slowly coming to terms with the change and or finding workarounds

[exponential_developments]

Prior to Thusrsday my sales were ok and had been for ten days, then Thur, Fri, and Sat, they fell off a cliff, if i add together those three days they are only about one third of Wednesdays sales.

This is ebay, it happens all the time.

[tornari-group]

Might have something to do with a certain "Prime" day(s). Our sales went a little quiet, but picked back up now. Keep going...

[eburtonlab]

If you are using the eBay app and search results are shown in a format where a single item takes up most of the screen, go to your Filter menu and scroll down to the View options to choose between Gallery view, List view, or the single-item-per-screen view.

Sometimes an eBay update will change your preferences and you must go back and set them again.