Buyers asking too much ?

I sold a model railway DCC controller.

The buyer got in touch saying he didnt understand how to make it work.

The item comes with full instructions on how to operate it.

I told the buyer this but he wanted me to tell him how to control his loco and accessories.

I said I didnt know how his loco or accessories worked as each is different and comes with their own instructions sheets.

He then said he did not understand DCC.

I said that there are plenty of youtube video's explaining it.

But he wanted me to explain it.

My reply was if I sold him a car would he expect me to teach him to drive ?

He bought a DCC controller only and not a course on DCC.

 

While I am happy to answer questions about the controller I dont have all day to run free courses.

 

Message 1 of 3
See Most Recent
2 REPLIES 2

Buyers asking too much ?

You have explained there were instructions with the item.

Leave it there, unless he opens an eBay case.

Message 2 of 3
See Most Recent

Buyers asking too much ?

I have people asking for extra photos - or can I measure this or that.

 

I just ignore them.

Message 3 of 3
See Most Recent
Got business selling related questions? Start here: