09-04-2025 1:38 PM
Hi there, I have an ebay plugin on my woocommerce website to sync my products and be able to update directly from there into ebay with my changes automatically updating in my ebay shop. I've never had an issue with images before but last week when I edited all my 467 listings, 61 came back with the above error. All my images are jpegs. I do have a mixture of my own images and authorised brand images I'm using but I think it sounds as if it's more to do with where I'm uploading them, directly in ebay or directly in woocommerce. Obviously the point of the plugin is so I don't have to update directly in eBay. Can anyone help please? many thanks
09-04-2025 4:22 PM
EPS is eBay Photo Services.
When you sync from the plugin, it will be sending eBay the URLs of your images from your site, so those images are still hosted by you, and not by eBay. If you try to add photos on eBay directly, you're uploading images directly to EPS. You can't have a mix of self-hosted and EPS images.
In short, if you need to change or add new images, you need to do it via your self-hosted store, rather than uploading new images via eBay.
09-04-2025 4:53 PM
Had this issue when bulk listing on E-bay as well. I juts deleted them and added them again and worked. Very strange one.
09-04-2025 5:40 PM
09-04-2025 5:43 PM