30-04-2024 11:23 PM - edited 30-04-2024 11:30 PM
I recently sold an item.
When the buyer got it they werent happy with it so did a return.
I got the item back and promptly refunded the buyer.
I then did a search for cheapest items like mine.
It no longer showed up in a cheapest search yet all my other items do.
It smells a bit of ebay blocking listings after a return has been done on it.
Out of interest I ended the item and then relisted it.
It now shows no problem at all.
If I pay for a listing I expect ebay to show it.
Items do get returned for minor or major reasons so its unfair to block them.
01-05-2024 5:51 AM
I''m not sure I'm right in saying this, but automatically relisted items whether relisted from being returned, or auto relisting after 30 days for a BIN, I believe are not shown top of lists as they are not ' new' items.
I end items before they auto relist, then relist with sell similar, seems to work to place them higher in searches, for a little while anyway!
I have a return coming back any day now for change of mind, even though I have No Returns, I don't like to disappoint, so I'm happy to receive the item back, and the it will be listed under sell similar.
01-05-2024 11:10 AM - edited 01-05-2024 11:14 AM
Using sell similar will give the listing a brand new item number and will be classed as a new listing and add you to the newly listed items.
Using relist does not do this, you get the old item number and will not classed as a new listing.