With the festive season here, we know how important it is to take advantage of every opportunity to support conversion and drive sales. That’s why we’re making some changes to the View Item experience on mobile phones.
First, we’re making important information about your business and feedback more visible to buyers. On the mobile website, your seller name, logo, and feedback rating will now appear directly under your listing’s title, giving more visibility to your business. You’ll also see your overall seller feedback, with most recent feedback comments displayed more prominently in the “About this seller” section.
Second, we’re adding a new, more visible way for buyers to find your store. Buyers accessing the web on their mobile phone will now see a link to your shop in the “About this seller” section of the View Item page, making it easier and faster for them to connect with more of your inventory and learn about your business.
While we normally don’t make changes at this time of year, we’ve tested these updates over the last few months and have seen an overall positive impact on sales and conversion. That’s why we’re making these changes now, in time for the busy seasonal sales.
As always, thank you for selling on eBay.
Your eBay Team
