Dear Business Sellers,

 

At the moment, the consequences of your monthly Seller Performance Evaluation apply to listings from the same month as the evaluation. Starting in July, these consequences will apply to listings the month after the evaluation. The transition to the new timelines will begin on the 20 June evaluation.

 

There will also be changes to the evaluation rules for earning the eBay Premium Service badge and discounts.



Seller Performance Evaluation timelines.

  • From July, Seller Performance Evaluations on the 20th of the month will affect discounts or fees on transactions in the following month.
  • eBay Premium Service discounts for Top-rated Sellers will be applied to qualifying listings the month after evaluation.
  • Below Standard Seller Fees or Service metrics fees will be applied to qualifying listings the month after evaluation.

 

eBay Premium Service badge evaluation changes

  • From July, your domestic or international returns policy will be part of your eBay Premium Service badge evaluation. Discounts will be based on the country where the items are listed and the item location.

 

For more information on all of these changes, please go to our dedicated Seller Centre page: https://sellercentre.ebay.co.uk/business/news/may-2020/evaluation-timeline-changes

 

Regards,

Your eBay team