To make paying for eBay purchases with collection in person a safer and better experience, the ability to pay with cash on pickup will no longer be available from 1 October 2024 in most item categories. Buyers that choose collection in person will still be able to use other existing payment options to complete their payments on eBay.
When creating a new listing and offering the option for buyers to collect their item in person, you’ll no longer be able to select “cash on pickup” as a payment method.
The “cash on pickup” option will still remain on some active listings for the next few weeks. It will also continue to be available in a limited number of categories, such as cars, motorcycles, and vehicles.
Please note that the timelines for payment processing will remain unchanged and, in most cases, payment will be released to you once the buyer has confirmed the collection of the item. You can find out more about payment processing on our Seller Centre page.
We’re committed to making eBay a safe, local shopping platform and we’d encourage you to continue to select local pickup as a delivery option in your listings. Selecting this option will help give greater visibility to your items when buyers are searching in their local area.
You can learn more about how eBay is supporting shopping and selling locally in your community here.
If you have any questions or concerns, just get in touch. We’re here to help.
Thanks for being part of the eBay community.
