ARE MENTORS PAID BY EBAY FOR BACKING THEM UP ?
Yet again I am reading replies from Ebay Mentors which in my experience are simply not true.
I am starting to wonder if these mentors are being paid by Ebay to support them no matter what. Like the way some people are paid and receive free goods to give positive reviews.
One of the many posts about sellers not being paid raises the question of feedback - surely if a buyer leaves positive feedback that is an admission that they have received the item especially if they go into some detail mentioning the item and saying things like fits perfectly or works exactly as it should. How could someone leave a hundred word positive feedback by mistake ?.
Also as I reported on here one Seller was told by Ebay that if tracking does not shows as delivered and if the buyer does not click on the received icon then the buyer will automatically be refunded without question this getting to keep the item and get a refund.
As I have read from other Ebay Mentors this one says :
Experienced Mentor
"Feedback is entirely voluntary, can be left in error, and is not evidence that an item has arrived,
As explained succinctly in the email, if tracking shows delivery, your payment will be available to withdraw 48 hours later.
No tracking (or, no updated tracking proving delivery), your payment will be available to wirhdraw after 14 days."
That statement is not true,or at least in my case it is not true.The 5 items I sold after 4th February were all sent by a tracked mail service, were all marked as delivered on tracking,were all marked as delivered on the orders page but I HAVE RECEIVED £ ZERO. I am now having to cancel orders as I cannot keep sending stuff out at my expense and get no payment.
10 days on from this no payout for any of them. When I go into my account it shows " Total funds" and an amount = what I should have received for sales but then above that it shows "ebay balance" £0.00. During my frequent contact with Customer Services they just say that I have been paid and that is the end of the conversation. My bank account statements show that no money has been paid to me from Ebay.
Why do Ebay Customer Services no have access to the payout records of buyers ?. As I get the impressions they can only see what I can see.
If I filer the results of my sales to "pending" it shows there are no orders pending - SO WHERE IS MY MONEY ? WHERE IS OUR MONEY ?.
