So recently I posted a 10 day listing to sell my car as spares or repair after the car started having problems with the gearbox. It's a UK ad for our Ford Cmax diesel 2ltr. My description on the ad is as fair and accurate as possible and I've been on ebay for 20 years with a constant 100% feedback with zero problems with ebay. There were lots of interest in our car and the bids were flying in, so I was delighted. But with just 2 hours to go until the end of auction Ebay removed my listing. I was so shocked, why on earth would they remove my listing? I emailed them and eventually talked to a lovely girl who also couldn't understand why my listing had been removed so she passed me on to an apperent specialist who would look into this.
I was transferred to Tara with an American accent,... This turned out to be the worst customer service I have ever had on a phone call. She constantly raised her voice over me and all she ever said was "look at your Email your car has a recall on it" over and over and when I tried to explain that I didn't understand what this "recall" meant on a 2011 car, she eventually hung up the call on me. Honestly I never raised my voice at her or anything.. So then and even now, why are there many many other cars on ebay the same as mine, same year, make and model... And also advertised as spares or repair etc yet only mine has been removed. Not only have I been let down by Ebay but so are the many bidders on my car! Has anyone else suffered this unexpected reaction on their advertised car, I'm intrigued to know... cheers.
