24-02-2021 9:55 PM
Can you help if you know anything about buying or selling please.
If you buy something but don't get it can I get my money back.
The seller stated item to be sign for.
Which I would not have done due to no getting it.
Seller as no returns,
but on his discretion it says this item is covered by eBay's money back guarantee.
Never had to do out like this as 2st time I've not got something I bought gas can I get my money back for not receiving my item
Select "I haven't received it yet" on here:
https://resolutioncentre.ebay.co.uk/
and escalate after 3 business days to get a refund.
It the item says Delivered and signed for then you would lose a dispute
It is up to the seller to prove by tracking that it was delivered.
If you have not received it but it says delivered then you should check around the outside of your property and ask neighbours and is you dont find it then contact the courier or RM and ask them where your item is
Try opening the dispute anyway and see what happens
What is the latest estimated day of delivery on the listing
If you have not recieved your item and it is past the latest estimated day of delivery on the item description
then you can open a not recieved dispute one day after the latest estimated day of delivery on the listing.
You can do that at the bottom of the page under Resolution Centre
Escalate it too ebay after 3 full days
You have 30 days from the latest estimated day of delivery on the item description to open a dispute
You are also covered by the paypal money back gurantee if you paid that way so if you fail for any reason on ebay then open a dispute in papal
You have 180 days to open the dispute on paypal
Open the dispute and escalate it as soon as you can but within 20 days