Remove "cash on collection" from a completed sale. Is it possible ?

[aamonkey1]

Is it possible.  I didn't notice that cash on collection was an option when I listed the item. Can I remove the option or insist on payment through ebay ?

[tressygirl]

I would truly advise against doing this,   as cash on collection or a bank transfer,  is the safest way to sell a collection item .

After purchase for a buyer to come inspect and pay cash, they then cannot later claim the item was not as described.

You simply mark the item same way as a posted item if the option to say Collected is not there,  just select Dispatched,  this is eBay's wording for a collected item.

[tressygirl]

Just realised this is  a completed sale so the answer would have been no anyway.

eBay allow a buyer 4 business working days to pay you,  they also send the buyer a reminder after 48 hours to pay.

Then,  if there is still no payment when this time lapses,  proceed this way.

On My eBay Selling go right of the item sold and from More Actions select Cancel this Order selecting the reason ....  Buyer Has Not Paid.

If you are on the Seller Hub,  go to your Payments tab near the top of your eBay homepage,  from there select All transactions.  Click on the highlighted item number go far right and from the big blue button down menu there, select Cancel this Order as above.

This gives the buyer an unpaid item strike,  they are only allowed one.

If they keep gaining these strikes,  eBay will remove them permanently,  from their site.

Cases are very effective.

[aamonkey1]

Thank you for taking the time to explain this. 🙂