reliabilty.

[rockhopper0_2]

becoming unreliable is ebay due to bad sellers, sending out rubbish

[tressygirl]

You haven't given us many details to work on,  but have you received an item not as described?  Then,  proceed this way:

If you have received an item not as described,  so you are guaranteed a full refund under eBay's 30 day MBG,  Money Back Guarantee policy,  if you claim within 30 days of the item's last estimated date for delivery.

You then go right of the item in your Purchase History,  and from More Actions select Return this item,  selecting the reason...  Item Not as Described.

The seller has 3 days to accept the case,  if they don't ,  you need to  escalate on day 4,  or within 30 days,  and eBay will step in and force the refund.

If the seller wants the item back first,  they need to pay for a fully tracked return postage.  On receipt of their item they have 48 hours to refund you.  Again,  if they don't,  you escalate the case.

Do not close the case early for any excuse or promise the seller may give,  and do not forget to escalate.

[nigel_paul_wright7557]

I bought a thermometer off ebay.

When it came it read 17 degree's C.

And it still reads that even when its freezing !

[arkwebus]

So that is an item which is "not as described".  Even if it does not say "working" it is expected to work.

Simply use the money back gurantee [as carefully explained by @tressygirl ]

[four_mid_able]

Did you take the sticker off the front lol ????