Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Resolved! Why is ebay so hard to sell on now
I remember when i first started on my first account back in 2005, it was so easy to sell things, it didn't really matter what it was, you could post it on auction and it would sell within a week or two maximum and you'd get quite a few bidders and a ...
Buyer says they have not had item delivered. Tracking says otherwise.
A seller messaged me a day after the item I sold them was delivered asking when they could expect the item. I pointed them to the tracking, which showed it had been scanned and a picture taken at their door as proof of receipt. After a bit of due dil...
Problems with searching
Hello, I wonder if any body can help. I cannot use any search facilities in my ebay shop. If I click on categories nothing happens if I try to do a search in the shop nothing happens. It was working fine up until a couple of days ago then stopped. It...
Resolved! Postage - Royal Mail
I've recently sold some small items that fit into a very small padded envelope. When sending through Royal Mail, they charge this as a Large letter. The dimensions of the envelope are well within a small letter size and so is the weight. What's the b...
Resolved! Item is defective but it is not
Hi A relative sold an item which a buyer is claiming is defective and they want to return/refund it. The item is not defective as my relative tested it fully and they pointed out what the issue could be (based on what the buyer wrote about it being d...
Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers
Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers that may have been trading for decades and have a spotless reputation.I have recently had my 100% feedback score spoiled by a buyer with a feedback score of 4...
Seller never posted and is swearing at me
Hi, seller messaged me after I won a bid saying don't be alarmed but I have the same top I'm listing. Then said she will post the next working day. 12 days later no item . I messaged her, she said she's been busy and will send out tomorrow and refund...
Why is '£12.00 International Postage' appearing at the top of my listing when it's inland Only?
Hello Folks,I've just re-listed an item (big heavy old thing- an old test set- that weighs 13kg) at that weight, and the worth of the item, it is really not worth posting abroad. So I have 'unticked' all International postage options (ebay's own Glob...
What happens when I person refuses to accept an item with Royal Mail.
What happens when I person refuses to accept an signed for item with Royal Mail. Message on tracking is return to sender.
Simple Delivery
As per today's User Agreement update: "Simple Delivery We may add certain delivery options to your listings in order to help improve both seller and buyer experience for selecting a delivery label. For listings that are eligible, you may see a simpli...
no Q code
Evri not providing a Q code and label won't print. Any ideas please. Is the Q code in the bar code?
no Q code
Evri not providing a Q code and label won't print. Any ideas please. Is the Q code in the bar code?
Resolved! Can't refund full amount as Ebay takes off 30p
I listed something for a relative and they sent the wrong item, so I'm trying to refund the buyer £45.00, but ebay keeps taking off 30p, which I think was the selling fee as we had the 80% off selling fee offer.I tried writing in £45.50 so they could...
Returns
Dishonest buyers can get a return if they claim not as described even when eBay have closed a case previously for late delivery from same person ebay cs helped the buyer get his return and that's for private sellers also.so there's a loop hole for a...
HMRC Taxes - Selling items from my personal collection, however sales are over the £1000 allowance
Hey everyone,I've got a question about selling stuff on eBay and taxes. So, I've been selling off some of my collectibles, mostly vinyl records and Funko Pop toys, for a few years now. This year so far, my sales are £3,000 from selling 51 items. In t...
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