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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team • Community Team
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ebay Virtual Tracking Number query

Hi, I've never been quite clear on what - if anything - I need to do with the VTN. I've got an item to post - got a VTN along with the buyer's address in a 'You made the sale' email. I usually write it at the bottom of the package or between the buye...

so-called 'simple' delivery is the exact opposite for buyers

I recently bought several things adding a note at time of purchase, begging vendors to please NOT use Evri/Hermes who flatly refuse to deliver to me. Evri always claim to have attempted when I am in. Only after three so-called "attempts" can I claim ...

Royal Mail rates again… are we just stuck with it?

Hey folks,been checking around lately, Royal Mail prices just keep going up next year Tried Evri, Yodel etc but not seeing much difference really.Heard someone mention these group buying things where small sellers join up to get better courier deals ...

GSP issue.. Thailand

For some reason Thailand appears to have been dropped from the UK global shipping program ? As a UK buyer, who has a home in Th also, suddenly the majority of UK items are not longer displayed or automatically available. This is a new issue as it was...

User avatar by • Contributor
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Simple delivery overcharging

The simple delivery is a joke, I don't know why edit the let us edit the postage size if they get it wrong. I have some items listed and a ebay buyer has bought 4 items and whether it was 1 item or 4 items they all fit into a small Royal Mail Parcel ...

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

Different postage costs - same delivery address

You have to wonder why!Simple delivery - no combined postage - still waiting for this to be sorted.Buyer paid for two cassettes from me.1 = £10.00 cost - simple delivery £2.94 with evri - (i offer free postage )2nd one £12.00 cost - simple delivery £...

Simple Delivery - no small parcel options

Just spent 30mins trying to explain to ebay that Simple Delivery - which all private sellers are going to be forced to use - isn't fit for purpose. I regularly sell shoebox size parcels, via Royal Mail, i.e. Royal Mail Small Parcel (45 x 35 x 16cm) S...

User avatar by • Contributor
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Resolved! NO LONGER ALLOWED TO POST ANYTHING OVER 61CM LONG- WHY EBAY?

NO LONGER ALLOWED TO POST ANYTHING OVER 61CM LONG- WHY EBAY?just got off the phone to customer service agent-the powers be have now removed custom posting and although evri, a designated ebay sd courier, allow a max of 120cm, ebay say no. this will c...

Evri - Ebay Mess-up we foot the costs of greed

Evri - Ebay Mess-up we foot the costs of greed. 2 items being retuned to me due to their mess up we have to pay costs to drive to post them again... No sorry nothing. Tried contacting support to change to royal mail and they leave the chat... SICK OF...

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