I send a lot of things in a letter size parcel with Royal Mail - under the old system, I would select 'Letter' and then have to enter a weight, so would enter 50grams to ensure it was covered.
Under the new system, letter post is set at 'up to 100 grams' and you can't change it which wouldn't matter if it worked, but the label is being printed at 0.0002kg (2 grams). I have had to void several labels for this reason and enter the weight AND size manually.
What a PIA.
Noted that this does not happen if you are sending multiple items -the old system still applies. It's only if you are sending a single item. I have lost an item in the post perhaps because it was underweight on the label and I didn't notice?
Am I missing something?
